What We Collect
We collect information about you in a few ways.
Information You Give Us
We may collect information you provide to us for Service registration, such as your name, email address, mailing address, mobile phone number, fax number, login information, and company information. We may also collect information you provide to us in an interactive format including information regarding how you heard about the Service, what products you identify you are interested in, and information regarding questions you may have.
Information Automatically Collected
Information Automatically Collected
We may use the information we collect from and about you to (1) operate, maintain, and improve our Service; (2) monitor and analyze usage and trends and personalize and improve the Service and your experience using the Service; (3) respond to your comments and questions and provide customer service; (4) send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; (5) protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and (6) provide and deliver products and services that you request.
We do not use automatic decision-making (i.e., making decisions solely by automated means without any human involvement) or profiling (i.e., automated processing of personal information to evaluate certain things about an individual).
Where we intend to process your personal information for a purpose other than the purpose for which it was collected, we will provide you with information regarding the purpose for the processing, as well as other relevant information, prior to processing your personal information for the new purpose.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of our Rights
We may share information from or about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect the Company, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Sharing of Personal Information
We may share information from or about you with third parties that help us operate, provide, improve, integrate, customize, and support our Service. We may contract with third parties to perform functions related to the Service (“Service Providers”). Service Providers will have access to your personal information as needed to perform their business functions, but may not use or share that personal information for purposes outside the scope of their functions related to the Service.
Links to Other Sites
Security of your Personal Information
We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
This section applies to those that visit our Site from the European Economic Area or Switzerland.
DSS may process your personal information with your consent (e.g., when DSS processes personal information to provide goods and services you request).
On other occasions, DSS may process personal information when it needs to do this to fulfill a contract (for example, to fulfill the contractual obligations we have with our customers) or where required to do this by law.
If necessary, DSS may also process personal information when it is in DSS’s legitimate interests to do this (e.g., for customer service) and when these interests are not overridden by your data protection rights.
Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location. We will take certain physical, administrative, and technical measures to help safeguard the information we may transfer.
You have a right to the following:
- To request access to the personal information we hold about you;
- To request that we rectify or erase your personal information;
- To request that we restrict or block the processing of your personal information;
- Under certain circumstances, to receive personal information about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal information directly to another, i.e., a right to data portability; and
- Where we previously obtained your consent, to withdraw consent to processing your personal information.
To exercise these rights, contact us using the “Contact information” section below. Please be aware that DSS may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.
Additionally, you may have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.
We will process and store your information only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of information is the respective statutory retention period or as determined contractually with our clients. After expiration of that period, the corresponding information is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.
We welcome your comments or questions about this Policy. Please direct your inquiry to Document Security Systems Inc., in our role as data controller or data processor, to:
Document Security Systems Inc.
200 Canal View Blvd, Suite 104
Rochester, NY 14623
Email: [email protected]
For visitors from the European Economic Area or Switzerland, to contact our Data Protection Officer, please contact: [email protected].
Changes to Policy
We may change this Policy. If we make any changes, we will change the Last Updated date below. We also may provide additional notice, as applicable, depending on the type of change.
Last Updated: May 15, 2020.